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Once we have validated your return weвЂ™ll arrange collection of your item at no charge, after which youвЂ™ll have the choice of: WeвЂ™ll need relevant photographs so that we can assess how the damage occurred and use the experience to improve our service to you. PleaseВ click here to send us your query, or give us a call on 010В 597 3664. Should you receive your item/s in a damaged condition, please notify us within 7 days. Please note that no refund is available if the item was received as a gift. Once weвЂ™ve received your returned item, youвЂ™ll have the choice of: You can also email us here for immediate assistance. PleaseВ click here to send us a contact form with your request, or give us a call on 010В 597 3664. WeвЂ™ll be happy to arrange a collection and replacement delivery for you on your behalf at the quoted courier fee.

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Please see below for information how to package the return and how we process your refund. We want you to be happy with your purchase, and so you may return most of our products in their new, unopened condition within 14 days of delivery for a full refund. Simply changed your mind about your purchase?

Receiving a full refund via your original payment method.

Receiving a voucher for the purchase price of the product.

Receiving the correct product (Obviously at no delivery or other extra charges).

However, should we unintentionally deliver the wrong one, or if the product you receive does not match the image or description on our website, please notify us within 7 days, and weвЂ™ll collect the item from you at no charge.ДЇollowing which, youвЂ™ll have the choice of: We take great care in making sure you receive the correct item. Please see below for further information on how to return an item. You may exchange most of our products in their new, unopened condition within 14 days of deliveryВ for a different item, voucher or full refund.